Privacy Policy for Loktec Direct
Effective Date: 10th September 2025
At Loktec Direct, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, email address, billing/shipping address, phone number, and payment details.
- Account Information: Login credentials and purchase history if you create an account.
- Technical Information: IP address, browser type, device information, and browsing activity on our site.
- Communication Data: Any messages, emails, or inquiries you send to us.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and fulfilling your orders.
- Communicating with you about your purchases, updates, or support inquiries.
- Improving our website, products, and services.
- Sending marketing communications (only if you’ve opted in).
- Preventing fraud, unauthorized transactions, and ensuring site security.
3. Sharing of Information
We do not sell or rent your personal information. We may share data only in the following cases:
- Service Providers: With trusted third parties who help us operate our website, process payments, and deliver products.
- Legal Obligations: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tools to:
- Enable website functionality (shopping cart, login, etc.).
- Understand website traffic and usage patterns.
- Provide personalized experiences and marketing.
You can manage cookies through your browser settings, though some features of the site may not work properly if cookies are disabled.
5. Data Security
We take reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, misuse, or loss.
6. Your Rights
Depending on your location, you may have rights to:
- Access and request a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- opt out of marketing communications.
To exercise these rights, contact us at Sales@loktec.co.uk
7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Loktec Direct
Email: Sales@loktec.co.uk
Phone:01133235700
Address: Unit 17, The Sidings, Station Road, Guiseley, Leeds, LS208BX