Effective Date: 10th September 2025
Welcome to Loktec Direct. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these Terms.
1. Use of Our Website
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You must be at least 18 years old to use our site.
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You agree not to misuse our website, attempt unauthorised access, or engage in any activity that breaches UK law.
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We reserve the right to refuse service to anyone for any reason at any time.
2. Orders & Contract Formation
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Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. A legally binding contract is only formed when we dispatch the goods to you and send a Dispatch Confirmation email.
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Pricing: All prices are listed in GBP (£). Prices include VAT (where applicable) but exclude delivery costs, which are calculated at checkout.
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Errors: In the event of a pricing or description error, we reserve the right to cancel any orders placed for that item, even if the order has been confirmed and your payment method charged. If your payment has been processed, we will issue a full refund.
3. Shipping & Delivery
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Delivery times are estimates provided by third-party carriers and are not guaranteed.
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Risk of loss and title for the products pass to you upon delivery of the products to the address provided.
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Loktec Direct is not responsible for delays caused by customs, postal strikes, or other events outside our reasonable control.
4. Cancellations, Returns & Refunds
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Your right to cancel an order and your right to a refund are governed by our Refund and Return Policy, which is incorporated into these Terms by reference.
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For most goods, you have a statutory right to change your mind within 14 days of delivery.
5. Intellectual Property
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All content on this website (including but not limited to logos, text, graphics, images, and software) is the property of Loktec Direct or its licensors and is protected by UK and international copyright laws.
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You may not reproduce, modify, or distribute any content without express written permission from us.
6. Limitation of Liability
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To the maximum extent permitted by law, Loktec Direct shall not be liable for any indirect, incidental, or consequential damages (including loss of profit) arising from the use of our products or website.
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Our total liability to you for any claim arising from an order shall not exceed the price paid for the goods.
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Note: Nothing in these terms excludes our liability for death or personal injury caused by our negligence.
7. Governing Law
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These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts in England and Wales.
8. Changes to Terms
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We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
9. Contact Information Questions about the Terms & Conditions should be sent to:
Loktec Direct Email: sales@loktec.co.uk
Phone: 0113 323 5700
Address: Unit 17, The Sidings, Station Road, Guiseley, Leeds, LS20 8BX